Big Google moves, Walmart’s got bots & TikTok’s in a taxi 🚕

The booths were back, the panels were packed but the ideas felt... comfortable. At a time when ecommerce is being flipped on its head, that should probably worry us.

Do You Really Care If Your Checkout Disappears?

The traditional ecommerce checkout is under threat from GPTs, agents, and well... whatever comes next. Does it really matter?

Throw a bucket of cold water on your customers 😴

It's that weird lull after EOFY and waiting for BFCM to begin. Don't let your customers slip into a slumber.

Breeding like independent consultants 🐰

Anyone else noticed the influx of independent consultants popping up over LinkedIn? It's not a bad thing but in true consultant form, I want to know... why?

From gas to greatness: an ecommerce love note 💌

One dreaded ten-minute task reminded me just how good we’ve got it in eCommerce.

Masterclass: SEO in the AI Era

The Golden Age of AI Will Fool Us All 📀

It’s cheap, fast and everywhere but like Facebook and Netflix before it, the AI free ride won’t last forever.

Don't be lame with loyalty 😎

From the despair of cookie-cutter programs to the delight of Pringles at 7am. Here’s some inspiring (and different) loyalty ideas from THIS WEEK.

The Benefits (and Luxury) of a Curiosity Tour 🇸🇬

NRF APAC is exactly what I needed to gain a fresh perspective on ecommerce and the opportunities within. Curiosity Tours will be my annual thing now.